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OpinionBY
- Never lose sight of the prime directive: you want to put in place a team to deal with an inordinate number of complicated files in a manner that leaves the constituent with the view that they were treated in a professional and timely way. Not only will you not win them all—you will not win the vast majority of them and how people feel they have been treated will be very important to your future.
OpinionBY
- Never lose sight of the prime directive: you want to put in place a team to deal with an inordinate number of complicated files in a manner that leaves the constituent with the view that they were treated in a professional and timely way. Not only will you not win them all—you will not win the vast majority of them and how people feel they have been treated will be very important to your future.
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